Return policy:

Please note that due to the made to order nature of my art I am unable to accept returns or exchanges for change of mind. However, if your artwork is damaged in transit, contact me within 48 hours of receiving your package, so I can inspect and promptly arrange a refund.

Please note, that photos showing the damaged artwork and packaging will be required to claim your money back.

In case the order is lost in transit and you won’t get it in two weeks from the shipping date, you can get a refund.

Custom orders:

I would be happy to make a custom order for you, but please don’t ask for the urgent one, since the making/curing process may take about a week.

Care Instructions: The hand painted mugs should be handwashed most of the time to avoid scratches or if in dishwasher, please use the upper rack only. Don’t soak!

Ceramic tiles - don’t put into the dishwasher and don’t soak.

All designs are ©osartworks and are for personal use only. All copyright and reproduction rights are reserved by the artist.